Mansha Manohar

Summary

With a keen interest in people and a background in software engineering, I apply my research and analytical skills to design effective and pleasing interfaces that are easy-to-use. Over 50 projects later, I'm yet to see a boring day at work...


Skills

Use case and activity diagrams; personas and scenarios; task analysis; sketches; site maps; wireframes; prototypes; interaction design; competitor analysis; expert reviews: Cognitive Walkthrough, Heuristic Evaluation, GOMS; user experience evaluation and usability testing; ethnography; lab-based, remote and contextual interviews; workshops; surveys; recruitment screeners.


Tools

Axure; Balsamiq; Morae; UserZoom, Optimal Workshop, Loop11, Microsoft PowerPoint, Word, Excel, OneNote; Apple Keynote; Mind Manager; Umlet; sticky notes; markers. Familiar with: Adobe Photoshop, InDesign; HTML, CSS, C++, C.


Professional Experience

Senior Human-Computer Interaction Specialist
BBC, London
August 2015 - Present

Leading and coordinating research for the myBBC team. Understanding the requirements and suggesting appropriate research on multiple workstreams such as Participation, iD, Account, Settings, Notifications, Privacy and Personalisation. The role also involves collaborating with other products on common research objectives.


User Experience Consultant
Amberlight Partners Ltd, London
October 2013 - July 2015

Provided UX design consultation and project management support to high profile clients across sectors. Conducted research, finding the best design solutions across multiple channels and touch-points (web, mobile, tablet, TV, messaging, software and retail). This included providing insight and customer-focused solutions during the innovation and ideation phase as well as the design phase and for post-launch products.


Junior User Experience Consultant
Rippleffect, Liverpool
January 2013 - October 2013

Worked directly under the Head of User Experience as the sole UX point of contact on award-winning projects to deliver engaging user experiences on desktop and mobile platforms across various domains. Reponsible for suggesting information architecture and user interface solutions across different devices and for producing wireframes and functional specifications.


Past Clients

Carphone Warehouse, Hotels.com, Channel 4, Unilever, Visa, O2, Bosch, Nobia, EE, BBC, Vodafone, FT.com, BBC R&D, Simplyhealth, News UK, Adidas Group, Blinkbox Music, Novus Leisure, NHS Confederation, NHS Employers, Manchester City Council, OC&C, University of Leeds, The Hepworth Wakefield, Nelsons, Stobart Group, Liverpool John Lennon Airport, InterSystems.


Educational Qualifications

MSc in Human-Centred Interactive Technologies
The University of York, UK
October 2011 - September 2012


BEng in Information Technology & Engineering
PES Institute of Technology, Bangalore, India
September 2006 - August 2010